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Engineering ops Starts from app event

GitHub issue triage

Classify new issues with a governed decision, comment with next steps and alert the owning team.

How it runs

4 steps, from app event to outcome

See how “GitHub issue triage” runs inside a governed flow.

0 / 4
  1. Trigger: On issue created. A new GitHub issue starts the flow.
  2. Decision: Classify the issue. A governed decision classifies the issue and picks the owning team.
  3. Action: Comment on issue. The flow comments on the issue with the next steps.
  4. Action: Send a message. The owning team is alerted in Slack.

Step by step

  1. 1
    Trigger On issue created

    A new GitHub issue starts the flow.

  2. 2
    Decision Classify the issue

    A governed decision classifies the issue and picks the owning team.

  3. 3
    Action Comment on issue

    The flow comments on the issue with the next steps.

  4. 4
    Action Send a message

    The owning team is alerted in Slack.

Governed by design

The decision step is a DMN model: rules your team can read, test and version, instead of logic hidden in code. Runs record the model or flow version that produced the outcome, so answers stay explainable.