Use cases
Flows that combine extensions with governed decisions and human steps. Start from one and adapt it to your apps.
10 use cases
- ApprovalsApp event
Credit request approval in Slack
A message in #credit-requests starts the flow. A DMN decision picks the approver, who answers in Slack.
- Engineering opsApp event
GitHub issue triage
Classify new issues with a governed decision, comment with next steps and alert the owning team.
- Finance opsForm submission
Expense report review
Check claims against policy limits, route exceptions to a reviewer and log the result to a sheet.
- Event processingApp event
Order risk scoring
Score each order event, publish the decision to a topic and queue high-risk orders for review.
- Customer communicationApp event
Policy renewal notices
Decide renewal terms per policy event and e-mail each customer from a verified domain.
- ApprovalsForm submission
Employee onboarding
Approve the new hire, create and share a Drive folder and send the welcome mail.
- Engineering opsApp event
Support request routing
Route requests posted in a support channel to the right team and open a GitHub issue for bugs.
- Data & reportingForm submission
Eligibility report export
Read rows from a sheet, apply eligibility rules and write the results as CSV to an R2 bucket.
- Data & reportingForm submission
Document intake and retention
Collect documents, decide the retention class, store them in S3 and hand off processing to Lambda.
- Customer communicationForm submission
Request intake to Notion
Classify incoming requests with a governed decision and create a typed row in a Notion database.
Don’t see your process?
Start a flow from scratch, or pick the extensions for your apps and add governed decisions between them.