Customer communication Starts from app event
Policy renewal notices
Decide renewal terms per policy event and e-mail each customer from a verified domain.
How it runs
3 steps, from app event to outcome
See how “Policy renewal notices” runs inside a governed flow.
- Trigger: On message received. Each policy event starts a run.
- Decision: Decide renewal terms. A governed decision sets the renewal terms for the policy.
- Action: Send e-mail. Each customer is e-mailed from a verified domain.
Step by step
- 1 Trigger On message received
Each policy event starts a run.
- 2 Decision Decide renewal terms
A governed decision sets the renewal terms for the policy.
- 3 Action Send e-mail
Each customer is e-mailed from a verified domain.
Governed by design
The decision step is a DMN model: rules your team can read, test and version, instead of logic hidden in code. Runs record the model or flow version that produced the outcome, so answers stay explainable.